Frequently Asked Questions

# FAQ’s About Our Pest Control Services

Treatment Preparation & Process

How Do I Prepare for a Bed Bug Treatment?

For small infestations, minimal prep is needed:

• Strip your beds
• Remove clothing from floors
• Clear items from sofas and furniture surfaces

For larger infestations, our technician will give you specific instructions.

Notes:

• Do not throw away furniture
• Keep clothes in closets and items in dressers
• If washing items, use the hottest setting in the dryer (heat kills bed bugs, not water temperature)

How Do I Prepare for Other Treatments?

For rodent and general pest control:

• Clear all kitchen cabinets and drawers
• Remove items from under sinks
• Make sure baseboards and corners are accessible
• Store all food items in sealed containers

How Long Does the Treatment Take?

• Bed bug treatments: 1-3 hours
• Standard pest treatments: 45-90 minutes
• Home must be vacated for 6 hours after treatment
• Special considerations: Children under 4, people with respiratory conditions (asthma, COPD), and pets must stay away for 24 hours

Our Treatment Methods

What Eco-Friendly Options Do You Offer?

We offer several eco-friendly options:

1. Cryonite Treatment (CO2 freezing technology)
2. Thermal Heat Treatment (Whole-room heat treatment)
3. Professional Dry Steam Applications
4. Green-Certified Chemical Applications

Is Your Treatment Safe for Furniture and Carpets?

We take extra precautions to protect your belongings:

• Pre-treatment spot testing on hidden areas
• Industry-tested, furniture-safe products
• Alternative treatment options if sensitivity is detected
• Professional-grade equipment and application methods

Treatment Effectiveness

How Many Treatments?

For bed bugs:

• Small to medium infestations: 2 treatments (initial + follow-up)
• Large infestations: May need additional treatments
• Follow-up inspections included

For other pests:

• Most cases resolve with 1 treatment
• Preventative maintenance plans available
• Seasonal treatments are recommended for ongoing protection

How Do You Verify Success?

We use multiple verification methods:

• Visual inspections by certified techs
• Bed bug detection dogs (98% accuracy rate)
• Follow-up inspections
• Monitoring devices when applicable

Service & Guarantees

What Warranty Options?

We offer various warranty periods:

• 30-day
• 60-day
• 90-day
• Annual plans

Your technician will explain specific terms and coverage.

What is Your Guarantee?

We guarantee our work 100%:

• Unlimited follow-ups during the warranty period
• Full solution until the problem is solved (unless there are external factors outside of our control)

Scheduling & Payment

How Soon Can You Get Here?

• Same-day service in most areas
• Emergency response within 1 hour if needed
• Flexible scheduling
• Weekend appointments

What Forms of Payment?

• All major credit cards
• Cash
• Payment plans for larger treatments
• Insurance documentation when needed

How Will We Communicate?

• Initial consultation and inspection report
• Treatment day coordination
• Post-treatment instructions and report
• Direct phone with your tech
• Digital report of all services performed

Call EZ Bed Bug Exterminator NYC for all your bed bug removal needs.